"When starting a new chapter of your life and inviting in experts to help you make major changes to your home I realise that only one thing really matters...trust. I trusted Michelle the moment she walked into my house and simply moved my furniture around to make the room instantly better! She took time to get to know me, and helped me feel safe with the ideas she presented...even though some were totally out of my comfort zone - but I now realise were spot on. Michelle was also able to integrate many of my own sentimental items into the new scheme and bring in some wonderful new surprises. Her passion and confidence are beautifully infectious! She constantly communicates with you, checks things out, gently encourages you and respects any uncertainty. She wanted to stay for the 'big reveal' after she had worked her magic and...I cried. I had to reassure my son they were 'happy tears' and will use his words to sum up how great I think Michelle is...'it is like we have just moved house mummy'. Already making plans for the next room (son's bedroom) and likely every room of the house. I can't thank Cariad enough."